Privacy policy

How we deal with your data

This Privacy Policy describes how we treat personal information when you use the Drillster application.

Drillster BV is committed to protecting and respecting your privacy. In order to guarantee your privacy Drillster BV always acts in accordance with the Data Protection Act. This Privacy Policy describes how we treat personal data when you use the Drillster application.

About us

Drillster B.V. is a company with limited liability established and existing under the laws of The Netherlands, having its registered office in (3454 PV ) De Meern, the Netherlands, at Rijnzathe 16, registered with the Dutch Chamber of Commerce in Utrecht, Netherlands with file number 34245954.

Drillster BV offers an adaptive online learning- and testing platform, which can be used to develop, to test and to maintain knowledge, in a fast and efficient way. Companies, organizations, educational institutions and individual users can upload teaching material available on the platform for their own use or use by trainees, students or others.

Personal information

To allow you to use the service, Drillster BV can collect the following personal information about you.

Account

You need an account to access the Drillster service. Drillster BV offers free and premium accounts. You can create an account yourself or your account can be created for you by your company, school, training institute or sports club. Drillster BV asks for some personal information when you create a free Drillster account. Typical personal information that we store is:

  • E-mail address
  • Your name
  • Country of origin (optional)
  • Avatar image (optional)
  • Gender (optional)
  • Year of birth (optional)

Please note that if your account has been created on your behalf by your company, training institute or school:

  • the account can be created with less information than listed above. Please check the “My Profile” section of your Drillster account to verify what personal data has been transferred to Drillster for the opening of your account.

  • the account can be created without the use of an e-mail address and name. In such a case you have been given access to an anonymous Drillster account for which no data is used that can be related to a living individual that can be identified.

Social media and other third party accounts

It is also possible to create an account or to log in via your Facebook, Microsoft, Google or Edmodo account. If you do so, Drillster BV will collect the general information of your profile on the concerning platform. Moreover, that information will most often be specified by the concerning platform before you accept to log in.

For the use of social media and third party services, you are bound by the conditions for use of those services. Drillster BV has no control over such third parties and thus cannot guarantee that these third party services use your personal data in accordance with applicable legislation.

Content

Drillster BV stores and processes all of the information and content (drill and test content) that you make available through the Drillster application.

After termination of your account, Drillster BV shall automatically remove your account. After personal data or drill and test content have been deleted, it can take up to five days before all personal data and other related data will be deleted from all systems.

Newsletter

You can subscribe to Drillster’s newsletter on the website. Our newsletter will keep you informed of the promotions Drillster BV organises. You will receive the newsletter on a regular basis. If you no longer wish to receive the newsletter, you can unsubscribe by unselecting the newsletter box in the "my profile" section of your Drillster account or by using the unsubscribe button at the bottom of each newsletter . A possibility to unsubscribe is also included in every individual newsletter. In case you unsubscribe, Drillster BV advises you to regularly check the website for new developments or promotions.

Automatically generated data

When using Drillster, Drillster’s servers automatically record certain information about your use of the Drillster service. Similar to other web services, information such as account activity (including storage usage, number of log-ins), data displayed or clicked on (including UI elements, links); and other log information (including browser type, IP address, date and time of access, cookie ID, and referrer URL) is recorded. Drillster functions on the basis of an algorithm that drives personalized learning. The mentioned information is used to provide you with a correctly functioning adaptive learning and testing service.

Cookies

Drillster BV uses cookies on the website and in the Drillster application. Please see our Cookie Policy for details on how we use cookies.

Purpose and Uses

Storage of personal data

Drillster makes use of data centers in the Netherlands and in the United States of America. Depending on the region that the user resides in, the personal data will be stored in one of these data centers. Organizations that have signed a user agreement with Drillster can enforce that all its user accounts are stored in the same geographical data center, being either in the Netherlands or the United States of America. Personal information is always encrypted. Drillster has taken measures to ensure that the transfer of personal data from the Netherlands to the United States of America, is in compliance with Dutch privacy legislation.

Purposes

Drillster BV stores, processes and maintains your account details and stored subject matter and other data related to your account in order to provide the service to you. An e-mail address is required to enable you to set and reset your own password and to send notifications that are part of the default Drillster service offering. Notifications can be sent if you are invited to participate in a training, when drills or tests have been shared with you, or when it has become time to brush up on your knowledge. Notifications can be sent by e-mail or through the notification service of your iOS or Android mobile device.

Should you use Drillster as part of a training provided by your company, training institute or school, then the name details are used to identify your scores for reporting statistics.

Drillster also uses your e-mail address to periodically update you via e-mail on new features and functionality that has become available on the platform. Drillster never uses personal data for commercial purposes and never shares personal date with third parties.

Use by employees

Drillster employees do not have access to personal data with exception of the employees of the support desk who may have to use your user name (e-mail address) and/or name details to research your account in case you report service issues.

Use by third parties

Without your explicit consent Drillster BV shall not provide your personal information to third parties for the purpose of direct marketing.

Drillster BV may provide your personal data to third parties only if this is necessary to perform the services requested by you. Drillster BV may also provide your personal data to third parties if you have given explicit consent to do so and/or if the information cannot in any way be traced to you. Also, Drillster BV may provide your personal data to third parties if Drillster BV is obliged to do so on account of national or international laws, case law and/or regulations, if Drillster BV considers it necessary to do so in defense of its own rights.

The Drillster application and/or the website may contain hyperlinks which navigate you from the Drillster environment to the website or application of a third party. Drillster BV has no authority over the services and/or websites of third parties to which is linked on the website and/or the Drillster application. It therefore may be the case that for the use of those services and/or websites of third parties another privacy policy is applicable. This Privacy Policy is exclusively applicable to the personal data that is obtained through the Drillster application and the website. Drillster BV does not accept any responsibility or liability for the (use and/or content of the) services and/or websites of third parties.

Information sharing and onward transfer

If you forward stored subject matter to another user or if you publish drills to the drill store, then Drillster includes and stores the name details of the originator in the forwarded or published copy.

We do not sell, rent or otherwise share your personal information with any third parties except in the limited circumstances described in this Privacy Policy, such as when we are required to do so by law. We reserve the right to share aggregated non-personal data with third parties.

Protection of your personal data

Drillster BV takes appropriate technical and organizational measures to protect your (personal) information against loss or any form of unlawful use.

Your rights

If you wish to know what information Drillster BV has collected about you or if you wish to change data that you cannot change yourself in your Drillster account (my profile section), then you can send a request for information on your personal data to support@drillster.com. Drillster BV will respond to your request within four (4) business days. If you then wish to correct, add, remove or screen your personal data, you may send another request thereto. Drillster BV will then respond within four (4) weeks to such a request. If Drillster decides to deny your request, it shall inform you on the grounds of this decision.

Please be advised that you can review the personal data that is stored in your Drillster account by going to the “My profile” section in your Drillster account. You can amend this data yourself. You may also change your Drillster account settings through the “My profile” section.

Amendments

It is possible for this Privacy Policy to be amended in the future. It is therefore recommended to regularly visit the section on the website or the Drillster application in which we outline the Privacy Policy.

More information

For more information about our privacy practices, please contact us any time.